Seller account
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View this account's complaints and their progress.
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Store complaints
The platform handles complaints. A resolution does not automatically refund or change an order. For a refund, check available actions on the order page.
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Submit a store complaint
After a successful submission, add screenshots one at a time. Confirm the result before leaving or refreshing.
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Resolution dates filter only currently resolved or unaccepted records. Reopened records are no longer considered closed.